FAQs

Frequently Asked Questions

1. What payment methods do you accept?
We accept all major debit/credit cards and local payment options in Egypt.

2. How long does shipping take?
Orders typically arrive within 2–5 business days inside Egypt.

3. Can I return or exchange my order?
Yes. You can return or exchange within 7 days of receiving your item. Please refer to our [Return Policy].

4. How do I request a refund or exchange?
To request a refund or exchange, please visit our [Refund & Exchange] page and fill out the request form. We’ll review your submission and get back to you within 2–3 business days.

5. How do I know my size?
Each product includes its own size guide on the product page. Please refer to the measurements provided to choose the best fit for you.

6. What if my size is sold out?
You can join the waitlist for restocks by clicking "Notify me when available" on the product page.